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Supervisor Guide

Click the button below to download the latest version of our RingCentral Engage Digital Supervisor guide in PDF format.

This guide offers a description of the two views Agents and Channels of the Supervision, and includes tips to help you read and interpret the different counters and meters for an efficient monitoring.

The beginning of the download may take up to one minute, until the PDF document is created (< 1 Mo).

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