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How to be notified when there's an incident?

Everyday, we strive to develop products as reliable and stable as possible. But because no software publisher is immune to an incident, and as transparency is important to us, we have launched the RingCentral Engage Digital service status page. You can access the status page here: status.dimelo.com

This allows you to monitor in real time the availability of our products and services. As soon as a widespread incident is detected, we will share that information on the status page and will regularly update it until the problem is solved. This way, when you suspect an anomaly or an incident, you can check at a glance if we are already actively working on it. 

We strongly recommend that you subscribe to notifications to be informed as soon as possible if an incident is in progress, and to receive the updates. The Product Expertise team remains of course at your disposal for any further information. 

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