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  1. Dimelo Help Center

Users

The Users section describes the Folders View and the Tasks View of Dimelo Digital. You will find the user documentation and very soon all the tips to get the most out of Dimelo Digital.

  1. ? Documentation

    1. RingCentral Engage Digital User guide
    2. Search queries Guide
    3. Newsletters

  2. ? Manage your agent account

    1. View your actions history

  3. ? Boost your productivity

    1. Save the filters for your statistics
    2. Optimize message processing with keyboard shortcuts
    3. Filter a thread
      4. See all 4 articles »

  4. ? Manage customer information

    1. How to use tags?
    2. How to save client’s information or consult his messages history?
    3. Access messages and user profiles on the original source

  5. ? Understanding the interface

    1. I cannot perform the same actions as my colleague, why?
    2. I don’t see the same messages as my colleague in Folders view
    3. Why don’t I have the same options (edit, delete, like, etc.) depending on the messages ?
      4. See all 5 articles »