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  • Save the filters for your statistics

    It happens very often during the consultation of statistics that you want to filter data on particular perimeters to refine the displayed results. Each time you use a filter when viewing statistics, t...

  • Optimize message processing with keyboard shortcuts

    RingCentral Engage Digital has a keyboard shortcut system that helps you optimize message processing. These keyboard shortcuts allow you to enhance your productivity and efficiency. You can display a ...

  • Filter a thread

    On a public source (Twitter, Facebook, Forum), you might find threads with numerous messages, leading to numerous interventions. It might be useful to find particular content without scrolling the who...

  • Insert standardized replies

    The activation of the Reply assistant in the Extensions and the permission to Manage reply assistant are required to perform the following actions RingCentral Engage Digital enables to implement a rep...